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How Helpful, Harmless, and Honest AI is

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Estimated reading time: 8 minutes

AI has the potential to improve various aspects of our lives in healthcare, transportation, education, and entertainment. However, as AI becomes more advanced, it’s essential to ensure that it is also honest, helpful, and harmless.

Many companies like Meta’s Facebook, Microsoft, You, and Google search engines are taking this AI deep learning to new levels as per human feedback for better understanding.

Today, we will explore what it means for AI to be in alignment with being honest, helpful, and harmless and how these characteristics are achievable.

Honest AI
Photo by DeepMind on Unsplash

What is Honesty in AI?

Honesty in AI refers to the ability of the system to be accurate and represent its capabilities, limitations, and potential biases. (A form of truthful systems)

Building trust with users and ensuring that the system is not making harmful decisions. 

One way to promote honesty in AI is through transparency of AI decisions in the development and deployment of the system, including providing clear explanations of how decisions happen and allowing users to access the data and algorithms that the system uses.

Future models of AI systems can become precise definitions of robust truthfulness, which inculcate values of openness.

What is Helpfulness in AI?

Helpfulness in AI refers to the ability of such systems to assist users in achieving their goals and solving problems. 

It can be done through several means, such as natural language processing, computer vision, and machine learning. 

One key aspect of helpful AI is personalization, where the system can adapt its behavior to the individual needs and preferences of the user. 

Another important aspect is the ability of the system to provide contextually relevant information and suggestions, which can help users make better decisions.

What is Harmlessness in AI?

Harmlessness in AI refers to the ability of the system to operate and cause no harm to humans or the environment. 

It includes ensuring that the system does not make decisions that discriminate against certain groups of people, that it does not cause physical harm, and that it does not contribute to environmental destruction. 

One way to promote harmlessness in AI is through rigorous testing and evaluation, including testing for bias and impact on marginalized groups. 

Additionally, AI systems must comply with relevant laws, regulations, and the consequences of its actions.

One such team working on it is Anthropic, as they develop Claude2 (Constitutional AI) to be honest, helpful, and harmless it is proving to be better than current models of ChatGPT.

NOTE: Claude is currently for a closed group of beta testers. We will have to wait for it to become public. Request for early access to Claude Business API.

Claude2 Features

Claude2 is currently available for US and UK users. Click here to login.

You can also access Claude2 (ChatGPT competitor) via Slack.

Get Claude2 on your mobile with 2 easy steps.

  • Visit
  • Tap “Add to Home Screen” and hit “Add”

He is what Claude2 can do,

Image Source: Claude from Anthropic

See what Claude 2 can do,

Here is how to code with Claude2

The pricing model is simple and straight forward, Claude Pro is priced at $20 per month in the United States or £18 per month in the United Kingdom. Subscribe to the pricing here.

Image Source: Anthropic

In a recent reveal by Anthropic on Twitter (Aug 10, 2023), Claude Instant version 1.2 has seamlessly integrated the robust capabilities of Claude 2 into practical scenarios, yielding remarkable advancements, particularly in critical domains such as mathematics, coding, and logical reasoning.

This upgraded version excels in producing extended and well-organized replies, while also demonstrating enhanced adherence to provided formatting guidelines.

Furthermore, Anthropic’s recent model (Claude Instant 1.2) has made notable enhancements in terms of safety. It exhibits reduced instances of hallucinations and displays heightened resilience against unauthorized breaches, as evidenced by the outcomes of our automated red-teaming assessment.

So, all the developers out there, call the latest model through the API – Here’s How

Evaluating AI’s Ability to Identify Helpful, Honest, and Harmless Responses

The anthropic team conducted a study to evaluate the ability of language models to identify helpful, honest, and harmless responses in a conversation. 

The team composed conversations between a human and an AI assistant. And adding a pair of model responses at the end of each one.

In Anthropic’s report, the team says – “They then ranked each pair based on helpfulness, honesty, and harmlessness, resulting in 221 binary comparisons.” (Related papers)

The results showed that models achieve over 90% binary accuracy in predicting the better response.

Improving AI’s Performance in Identifying Helpful, Honest, and Harmless Responses

To improve the performance of AI in identifying helpful, honest, and harmless responses, Anthropic’s team used many techniques.

They used chain-of-thought (CoT) reasoning, which improved performance significantly for larger model sizes.

These results suggest that increasingly capable language models should be able to help humans to supervise other AIs.

The Role of Human Preference in Evaluating AI’s Responses

The anthropic team used human preference in their evaluations of AI’s responses. 

They formulated the task as a preference model evaluation and evaluated Preference Models on several hundred thousand human preference labels. 

They measured the accuracy with which the models assigned a higher score to the better response to aid in further fine-tuning. 

This approach emphasizes the importance of considering human perspectives, probabilities, and preferences when evaluating AI’s performance in identifying helpful, honest, and harmless responses.

Utilizing Binary Multiple Choice in Evaluating AI’s Responses

The anthropic team also formulated the task of identifying helpful, honest, and harmless responses as a binary multiple-choice problem. 

They directly evaluated the responses using a pre-trained language model or a helpful RL HF policy. 

This approach allowed them to evaluate AI’s performance more straightforwardly.

Additional Reading

The team behind the Constitutional AI model

Yuntao Bai∗, Saurav Kadavath, Sandipan Kundu, Amanda Askell, Jackson Kernion, 

Andy Jones, Anna Chen, Anna Goldie, Azalia Mirhoseini, Cameron McKinnon, Carol Chen, Catherine Olsson, Christopher Olah, Danny Hernandez, Dawn Drain, Deep Ganguli, Dustin Li, Eli Tran-Johnson, Ethan Perez, Jamie Kerr, Jared Mueller, Jeffrey Ladish, Joshua Landau, Kamal Ndousse, Kamile Lukosiute, Liane Lovitt, Michael Sellitto, Nelson Elhage, Nicholas Schiefer, Noemi Mercado, Nova DasSarma, Robert Lasenby, Robin Larson, Sam Ringer, Scott Johnston, Shauna Kravec, Sheer El Showk, Stanislav Fort, Tamera Lanham, Timothy Telleen-Lawton, Tom Conerly, Tom Henighan, Tristan Hume, Samuel R. Bowman, Zac Hatfield-Dodds, Ben Mann, 

Dario Amodei, Nicholas Joseph, Sam McCandlish, Tom Brown, Jared Kaplan∗ 

Frequently Asked Questions

How can AI be helpful?

The use of AI can create a positive impact in many ways, such as by providing personalized recommendations, honest AI responses assisting with decision-making, and automating repetitive tasks.

What are the potential harms of AI?

Some potential harms of AI include job displacement, privacy violations, and discrimination. Additionally, if AI systems are not of the right design with safety in mind, they can cause physical harm.

How can we ensure that AI is harmless?

For a harmless AI, it is important to conduct rigorous testing and evaluation, including testing for bias and impact on marginalized groups. Additionally, AI systems must comply with relevant laws and regulations.

How to access Claude Business API?

Click the link here to get early access to Claude API.

What is the link to login to Claude?

Click the link here to get early access to Claude API. Currently available for US and UK users.

What is the new application which rivals ChatGPT?

The new application is Claude2 from Anthropic. Read this article to know how to access the application.


Artificial Intelligence has the potential to bring many benefits to society. But it’s important to ensure that it is also honest, helpful, and harmless. 

Honesty in AI can be promoted through transparency in the development and deployment of the system. But helpfulness can be achieved through personalization and providing contextually relevant information. 

The Anthropic team’s research highlights the importance of considering AI’s honesty, helpfulness, and harmlessness in its responses. 

It shows that language models are capable of approaching the performance of crowdworkers in identifying and assessing harmful behavior. 

Their results demonstrate the potential for AI to assist humans in identifying and addressing harmful content, and the development of AI needs to consider these factors in the future.

Hoomale has several blog sections, including Corporate Culture & Leadership, Generation Alpha Mindset & Behaviour, The Future of Work & Technology, and more. Every section features interesting and thought-provoking articles. They will appeal to anyone who is interested in learning more about these topics.

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