Estimated reading time: 8 minutes
While problem-solving skills are undeniably valuable, simply listing them on your resume isn’t enough to grab an employer’s attention. You need to demonstrate a well-rounded approach that goes beyond identifying issues.
So, how do you do it?
In this blog, we will break down the essence of problem-solving and guide you to enrich your resume with real-world examples that highlight strategic problem-solving in action.
This means showcasing your ability to grasp the bigger picture and contribute to strategic solutions.
By the end of this blog, you will understand how to effectively showcase your strategic problem-solving skills on your resume and increase your chances of landing your dream job.

But First, What is Strategic Problem-Solving?
Strategic problem-solving is a skill that encompasses analytical thinking and creative problem-solving abilities. Strategic problem-solving has value in roles that require project management. However, it is also a skill relevant across a wide range of industries and job roles.
The 4 Pillars of Strategic Problem-Solving
Each of the Strategic problem-solving pillars demonstrates your ability to approach challenges uniquely.
Here’s a framework that will help you do just that:
Understanding the Company’s Goals
Understanding the company’s goals can effectively address a problem or develop a solution. Also, have a clear understanding of the company’s overall objectives and priorities.
- Approach: When applying for a position, research the company’s mission statement, recent press releases, and social media presence to understand their overarching goals.
- Example: Let’s say you’re applying for a marketing position at a company aiming to increase brand awareness among millennials.
Identifying the Problem
Once you understand the company’s goals, the next step in strategic problem-solving is identifying the problem. This requires a thorough analysis of the situation and the ability to think critically and objectively.
- Approach: Don’t just identify an issue; demonstrate your analytical skills. Use data, research, or conversations with current employees to pinpoint a specific challenge hindering the company’s goals.
- Example: Through research, you discover that current marketing strategies haven’t resonated with this demographic, evidenced by low engagement metrics on millennial-targeted campaigns.
Applying Insights and Information
Once you have identified the problem, the next step in strategic problem-solving is applying insights and information to develop effective solutions. This involves using the data and information gathered during the problem-identification process to inform your decision-making.
- Approach: Go beyond surface-level information. Look for trends, industry reports, or customer feedback that can provide deeper insights into the problem.
- Example: According to a recent industry report on consumer behavior, you see millennials are more engaged with social media influencers.
Crafting a Solution
The final step in strategic problem-solving is crafting a solution to address the identified problem. This involves developing a well-thought-out plan or strategy that outlines the steps and actions needed to achieve the desired outcome.
- Approach: Don’t just propose a solution; demonstrate its strategic fit. Show how your solution aligns with the company’s goals and addresses the root cause of the problem.
- Example: You propose a new marketing campaign partnering with relevant influencers to reach the target audience effectively and authentically. This leverages the insights on millennial engagement and directly addresses the issue of low brand awareness.
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Explore nowHow to Highlight Strategic Problem-Solving Skills on Your Resume?
Time needed: 5 minutes
Here are some tips on how to effectively highlight your problem-solving skills:
- Tailor your resume
Customize your resume for each job application to emphasize the problem-solving skills most relevant to the specific role. This could include highlighting examples of problem-solving projects or experiences in previous roles.
- Use action verbs
Use action verbs to describe your problem-solving accomplishments and experiences. For example, instead of saying “participated in problem-solving activities,” use action verbs like “analyzed,” “identified,” “resolved,” or “implemented.”
- Quantify your achievements
Whenever possible, quantify your problem-solving achievements by including specific numbers or percentages. This helps to demonstrate the impact of your problem-solving skills and provides tangible evidence of your abilities.
- Provide specific examples
Include specific examples of how you have successfully solved problems in previous roles. This could be through bullet points or in the form of a problem-solving narrative in your cover letter.
- Showcase soft skills
Problem-solving skills often involve collaboration, communication, and critical thinking. Highlight these soft skills in your resume to demonstrate your ability to work well with others and think critically.

Your Resume Must Be Your Story
Your resume is more than just a list of skills and experiences. It’s your chance to tell a compelling story – a story that showcases your strategic thinking, problem-solving abilities, and how you can contribute to a company’s success.
Go beyond generic descriptions and use a framework like the one outlined here, you’ll craft a narrative that resonates with employers and lands you that dream interview.
Connecting Your Stories to Key Competencies
When connecting your problem-solving stories to key competencies, align your narratives with the specific requirements outlined in the job description. This helps to demonstrate your relevant skills and genuine interest in the role.
For example, if the job description emphasizes the importance of teamwork and collaboration, select a problem-solving narrative that demonstrates your ability to work effectively in a team environment. If the job description highlights the need for data analysis and critical thinking, choose a narrative that showcases your analytical skills and ability to think critically.
Incorporating Relevant Keywords Strategically
Here is an example of a text table showcasing relevant keywords for strategic problem-solving:
| Problem-Solving Skills | Relevant Keywords |
| Analytical Thinking | Data analysis, critical thinking, research, trend analysis |
| Creative Problem-Solving | Innovation, brainstorming, out-of-the-box thinking |
| Decision-Making | Problem analysis, weighing options, risk assessment |
| Collaboration | Teamwork, communication, interpersonal skills |
| Result-Oriented | Goal-driven, outcome-focused, solution-oriented |
List of Relevant Keywords for Strategic Problem-Solving
General Skills:
- Strategic thinking
- Critical thinking
- Analytical skills
- Decision-making
- Initiative
- Innovation
- Communication (written & verbal)
- Collaboration
Process-Oriented Skills:
- Goal setting
- Problem identification
- Data analysis
- Information gathering
- Insight generation
- Solution development
- Implementation planning
- Risk assessment
- Measurement & Evaluation
Action Verbs:
- Analyzed
- Researched
- Identified
- Developed
- Implemented
- Optimized
- Adapted
- Mitigated
- Streamlined
- Championed
Remember: Tailor these keywords to the specific industry and role you’re applying for.
Frequently Asked Questions Regarding Problem-Solving Skills
Yes, include PS skills on your resume.
Be sure to include specific examples of how you have successfully solved problems in previous roles to provide evidence of your PS abilities.
To identify your PS skills, start by
– Conducting a self-assessment of your strengths and weaknesses.
– Reflect on past experiences where you have successfully solved problems and consider the skills and strategies you used.
Additionally, seek feedback from colleagues or supervisors to gain insights into your problem-solving abilities.
Engaging in professional development activities and seeking out new challenges can also help you further develop and identify your PS skills.
Remember that PS skills include a range of abilities, such as critical thinking, creativity, adaptability, and analytical thinking.
– Emphasize your unique value proposition.
– Craft a compelling resume that highlights specific examples.
– Use action verbs and quantify your achievements.
Additionally, showcase your soft skills, such as communication, collaboration, and critical thinking, to demonstrate your ability to work well with others and think strategically.
Instead of using “problem-solving” on your resume, you can use synonyms or alternative phrases that convey the same meaning.
For example, you can use terms like “critical thinking,” “analytical skills,” “solution-oriented,” “troubleshooting,” or “creative thinking.“
Varying your resume language and avoiding overused jargon or buzzwords can make your resume more engaging and help you stand out to potential employers.
To showcase PS skills in a cover letter, incorporate storytelling techniques. Describe specific examples of how you have successfully solved problems in previous roles and highlight the actions you took and the results you achieved.
Express genuine interest in the role and demonstrate your strong communication skills. Emphasize how your problem-solving abilities align with the position and how they can contribute to the corps’ success.
Conclusion
Strategic PS is not just a skill; it’s a valuable asset that can set you apart in your job search.
You must understand the company’s goals, identify its problems, and then craft innovative solutions to drive success.
Highlighting these skills on your resume through storytelling can showcase your impact effectively.
Remember, connecting your problem-solving narratives to key competencies and incorporating relevant keywords strategically can grab employers’ attention.
So, ditch the generic resume and showcase your prowess with confidence and flair!
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