8 Steps to make high-quality decisions at work

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Estimated reading time: 10 minutes

Decisions – they’re unavoidable. But, arriving at quality decisions? 

That’s something that we’re often not so good at.

Today, we will share EIGHT steps to help you make better decisions.

From understanding the essence of making quality decisions to keeping your thinking process clear and concise, these steps will help you make wise and informed decisions every time.

So go ahead and take the plunge – making quality decisions isn’t as hard as you think!

Photo by Jason Goodman on Unsplash

What is the importance of making quality decisions?

Making high-quality decisions is essential for any company because it allows you to achieve your goals effectively.

There are a few key things that you need to keep in mind when making decisions:

– You need to have a clear goal. Without it, you will find it tough to figure out how best to move forward.

– You need to be able to measure the results of your decision-making process. It will help you track whether or not your strategy is working and what changes you may need to make next time.

– You need to ensure that everyone involved in the decision-making process understands the risks and rewards associated with each option. This way, they can be as objective as possible when making their choices.

– Finally, always remember that decision-making is an iterative process – it’s never final! There will be new data available that can change or improve your original decision.

8 Step Process to making high-quality decisions

Before making any decision, be aware of cognitive biases – flaws in our thinking that can lead us to faulty outcomes.

For example, we may tend to favor options that are standard or easy to think of or automatically assume the best outcome.

Now that you understand the scope of making quality decisions, use these EIGHT steps to help you be successful every time:

  1. Understand the problem

    Before you start any decision-making initiative, understand the problem that needs solving.

    This way, you can gather all the relevant facts and draft a plan of action that will help solve said problem.

    When you understand the core of the problem, it becomes much easier to assess the various options and make a decision.

    In many cases, someone has already found a solution to the problem you are dealing with. It makes perfect sense to check the stock of solutions.

  2. Check inventory of similar situations.

    It is worth checking the list of similar situations to save time and energy.

    Doing so will help you understand the issue’s root cause and identify potential solutions.

    Once you have a good idea of the root cause, analyzing various options becomes easy.

    You can select the best one per your business ideals and execute accordingly!

  3. Analyze the situation

    When it comes to any problem, the first step is always to identify and analyze it.

    This process allows you to develop a plan of action to help address the issue at hand.

    Once you understand what’s going on, achieving your plan can be effective- when done correctly.

    However, as problems arise and new issues crop up, keep reevaluating and adjusting your strategy accordingly.

    And finally – when all goes according to plan, celebrate with some well-earned relief!

  4. Assess options for better results

    Deciding to go with one option over another is hard.

    However, by practicing sound decision making skills, you can make better decisions that will lead to better results for your organization in the long run.

    Some of the key things you need to keep in mind when making a decision include

    – Understanding all the pros and cons of each option.
    – Taking into account any likely dangers or risks related to your choice.
    – Making sure that thorough analysis backs your decision.

    One effective way of doing all this is using tools such as SWOT analysis (Strengths, Weaknesses, Opportunities & Threats).

    It helps identify areas where rivals might be weak and offers insights on how best to take advantage of them.

    Many startups use various metrics to make strategic decisions. Look at their decision-making techniques and the types of decisions they consider to make faster decisions.

    Finally, don’t forget about future implications,

    – What are the possible consequences when choosing one course of action over another?
    – Will it have a positive or negative impact?

    You need to carefully consider all these factors before coming up with an answer.

  5. Evaluate the pros and cons

    Before making any decisions, properly assess the pros and cons of each solution.

    To evaluate, ask questions such as:

    -What are the benefits of choosing this option?
    -What are the costs that come with it?
    -What if this turns out to be a bad decision?
    -How likely is it that this will actually work out in practice?
    -Is there another answer that would be better overall for your organization?

  6. Choose the best course of action.

    Once you have evaluated all the options, choose the best one for your organization.

    When making this decision, be sure to take into account,
    – The goals that you want to achieve about your project or decision.
    – The impact of each option on achieving those goals.
    – Your overall strategy for making decisions in future similar situations.

  7. Delegate decision-making to promote empowerment

    Tasking decision-making is an essential step in promoting empowerment.

    By delegating decision-making to the right people, you enable them to make informed choices that ultimately benefit the entire organization.

    Have a transparent process to ensure your decision-making team is effective.

    Everyone needs to be aware of what’s happening – from employees to management and business leaders – so there are no surprises or hidden agendas at play.

    Finally, always make sure everyone understands the results of their actions!

    The better-prepared everybody is, the less likely mistakes will occur, and overall clarity will prevail.

  8. Agree on a commitment from the team

    Always look for a commitment to the decision instead of only agreement and head nodding.

    Making future decisions is usually a process that involves two things: analysis and decision-making.

    However, when making quick decisions related to team objectives, the process can complicate itself.

    It is because different people may have their own ideas about the issue – making it difficult to reach an accord on anything.

    A firm commitment by all employees to the decision will help you manage the business strategy confidently.

Are decision-making tools useful?

Yes, in many ways, they help you make faster and smarter decisions backed up with data.

One of the best is the DecisionMatrix, a decision-making tool. It helps you identify the best options and weigh the consequences.

Delphi technique, Oracle’s Crystal Ball, and other artificial intelligence tools are good options.

They help you arrive at creative solutions and understand the consequences of different decisions.

However, use the right tool for the job as per your requirement.

If you’re overwhelmed by the detail or don’t have good buy-in from your team, it might be better to stick to a simple decision-making process.

Having a clearly defined decision-making process will help make decisions quickly and efficiently.

So, don’t be afraid to use these helpful decision-making tools – they can make all the difference in the quality and speed of your decisions.

What must you consider during the decision-making process?

To make good decisions, understand the goals of the organization and the decision-making process that best suits them.

The first step is to know the purpose of the decision.

Next, develop criteria or parameters for choosing between options. It will help you make decisions based on data and keep personal biases or preferences away.

Finally, use these guidelines to make sound and efficient decisions that fulfill the organization’s goals.

Consider the stakeholder perspective.

When making decisions that have a massive impact on stakeholders, always consider their needs and desires.

It’s crucial to find a decision-making process that is transparent, participatory, and avoids any conflict.

Uphold the psychological safety of the team

A team that is cohesive and supportive of one another can work together to achieve great things.

To maintain psychological safety, ensure that every team member understands the decision-making process and agrees with each other on what’s best for the collective.

Additionally, all stakeholders – including employees who might disagree with a decision – must be properly consulted and allowed to provide feedback before decisioning.

Finally, to avoid conflicts arising from different opinions or egos clashing, it’s necessary to have a clear objective for making decisions and an effective dispute-resolution mechanism.

Carefully document the positives and disadvantages of decisions.

When making any decision, it is essential to consider the positives and the negatives.

Doing so can minimize potential conflicts or disagreements in the future.

Document every action, suggestion, and pros and cons in the decision-making process.

It will help avoid miscommunications and ensure everyone is on board with your decisions.

While being objective during decision-making might seem like a difficult task at first. But by taking these simple steps, everything will fall into place smoothly.

Documenting your decisions clearly and concisely makes it easier for others to understand – even if they disagree with them!

Frequently Asked Questions

How can I improve my decision-making skills in an organization?

It is tough to make decisions in an organization – but by educating yourself on the subject matter with best practices and gathering quality information from experts, you can make better decisions.

Additionally, analyze the situation and consider the consequences of each possible decision before making a decision.

Involve stakeholders in the decision-making process to get their opinion on the decision, listen to your intuition, and trust your judgment when making a decision.

Make a plan of action to implement a particular decision, and reevaluate the final decision after execution to determine success or failure.

Use feedback from stakeholders to continually improve your decision-making skills.

Also, look at the framework for decision-making from Harvard Business Review.

How can I stay productive while working on difficult decisions at work?

When it comes to making difficult decisions at work, here are some tips that may help you stay productive:

1. Break the decision down into smaller, more manageable tasks.

When you break a decision down into small, manageable tasks, it’ll be easier for you to handle and process.
You will also identify common pitfalls.
It can help reduce anxiety and stress levels because you will focus on one task at a time.

2. Set a timeline for making the decisions and stick to them.

Having a timeline for making major decisions will help keep you on track and avoid delays or procrastination.
Avoid making decisions when you’re feeling stressed or anxious out of fear of making an incorrect decision.

3. Research the pros and cons of each option before making a decision.

It’s important to fully understand all the pros and cons of making each decision before settling on anything.
As a decision maker, you’ll ensure that your decision-making process is valid and based on sound reasoning.

4. Take regular breaks from making decisions to give yourself time to think.

It’s important to take regular breaks from making decisions to come back with fresh thoughts.
This way, you’ll be able to come up with better solutions faster and avoid making mistakes.

How do I know if a decision is the best for my organization?

When making effective decisions for your organization, the best way to go about it is by gathering as much information as possible and considering all perspectives.

Once you have analyzed the consequences of the decision, say short-term and long-term impacts, you also determine if there are any ethical, legal, or financial implications.

Also, consider how the decision fits into the overall goals and objectives.

Use a decision-making model such as SWOT or PEST to evaluate the pros and cons.

If you feel that a decision needs to be made quickly and don’t have enough time to properly think it through, then assembling a team to review the decision may be necessary.

However, even with the help of a team, take some time for reflection afterward to make sure that the decision is well-thought-out.


Making high-quality decisions in an organization is essential for the team’s success.

By following the EIGHT steps outlined in this blog, you’ll be on your way to making the best decisions for your business.

Make sure to take the time to read through the steps and reflect on how you can apply them to different decision-making scenarios.

Build high-performing teams with better decision-making skills.

We hope you find this blog useful and that you will apply the lessons learned to your own business!

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